Download it once and read it on your kindle device, pc, phones or tablets. The outsourcing professional body of knowledge opbok the outsourcing. Content for this oneday governance workshop is based on the outsourcing professional body of knowledge opbok and the outsourcing professional standards developed by iaop and the outsourcing standards board. Iaop the association with collaboration at its core. Outsourcing professional body of knowledge opbok version 10 kindle edition by. Body of knowledge bok refers to the core teachings and skills required to work in a particular field or industry. Pdf service outsourcing and its effects on knowledge. Iaopopbok outsourcing professional body of knowledge. This substantial title is the official version of the outsourcing professional body of knowledge by iaop international association of outsourcing professionals. Joe harrisonindustry leaders say it outsourcing professionals. Then you can start reading kindle books on your smartphone, tablet, or computer no kindle device required.
The purpose of the paper is to identify changes in different types of knowledge in a service outsourcing relationship as knowledge is transferred from the client to the provider, which. Outsourcing professional body of knowledge opbok version 10 enter your mobile number or email address below and well send you a link to download the free kindle app. Get your kindle here, or download a free kindle reading app. Knowledge process outsourcing kpo is the outsourcing of core, informationrelated business activities to individuals that typically have advanced degrees and expertise in a specialized area. Download outsourcing professional body of knowledge. Read pdf kindle outsourcing professional body of knowledge. Pdf the role of lean principles in supporting knowledge. This substantial title is the official version of the outsourcing professional body of knowledge by iaop international association of outsourcing professionals, in short. As an iaop member, youll join a network of over a hundred thousand members and affiliates who work in the field, with a wealth of knowledge and experience you cant find anywhere else. Collaborative partnerships are an integral piece of the success strategy for nearly every organization in the world. Outsourcing professional body of knowledge opbok version 10.
Iioms founder jerry durant, was confronted with his first outsourcing engagement. Pdf knowledge management km in information technology outsourcing ito is important to the organizations which pursue longterm strategic benefits. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Outsourcing professional body of knowledge van haren publishing. Outsourcing professional body of knowledge opbok is a trademark of the international. To see a comparison of the opbok and the new iso35000 guidance, contributed. For well over a decade, iaop has been the association that professionals working in these. Start studying service management 9 service supply relationships. To receive your electronic copy of the outsourcing professional body of knowledge opbok, click here. History the outsourcing management body of knowledge ombok started its journey in 1988. Outsourcing professional body of knowledge opbok delivery plan it domain outsourcing ito information technology outsourcing bpo business process outsourcing kpo knowledge process outsourcing onshore home country nearshore nearby country o.
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